- REVIEWS
approve the customizations we had done which I agreed to. I reached out to her the next day because I realized the diamond price on the invoice was more around $2,200. She was upset and said they had already purchased the diamond for me and she couldn’t explain the price difference. Her attitude and confrontational approach was unprofessional. I had spent so much time looking at diamonds and choosing one and then having to chose something else because of their system error is irritating. I’ve been keeping an eye on that diamond to check back on the price which is listed now at $1789 with a discounted price at $1682. I am happy with the final diamond I chose but it was irritating the customer service I received specially when they wanna make it seem like you saw the price incorrectly. My advise to anyone is take screenshots of the diamond you chose and price in case something like this happens . By the way their system didn’t send me a confirmation or invoice of that order I had made so no way to prove the itemization price given on line . Read Less
The customer service experience was equally impressive—responsive, knowledgeable, and genuinely focused on ...Read More
making the entire process smooth and enjoyable. They helped me feel confident in my decision and went above and beyond to ensure I was satisfied.
Without a doubt, I would recommend Adiamor to anyone looking for exceptional quality and service. This has been a five-star experience from start to finish! Read Less